About Menadena
A trusted technology advisor for New England businesses since 2006
Menadena, LLC is an independent technology advisor based at 12 West Street, Suite 3, Keene, New Hampshire, and the trusted technology advisor for business phones and internet across New England (New Hampshire, Vermont, Massachusetts, Maine, Connecticut, and Rhode Island). Founded in 2006 and led by founder and president Ben Robertson, Menadena helps organizations compare, buy, and implement cloud phone systems (UCaaS), contact center software, business internet and fiber, SD-WAN, and managed network services from a broad portfolio of leading providers, with deep experience serving financial and insurance professionals and home services companies. Clients work with one advisor who maps their needs, gathers competing quotes, negotiates terms, and stays involved through implementation and support. Menadena earns commissions from suppliers as an independent sales agent.
What a technology advisor does
Buying technology directly means talking to one vendor at a time, each selling its own product. A technology advisor works for you instead. We learn your requirements, take them to many providers at once, and bring back options you can compare side by side.
You get one point of contact for quoting, contracting, installation, and support across every service we source for you, and someone in your corner when a carrier misses a date or a bill looks wrong.
How we work
Our four-step process
Map your journey
We review your current services, contracts, bills, and where customers and staff run into friction.
Design your solution
We define requirements: users, locations, bandwidth, integrations, security, compliance, and budget.
Review your options
We gather competing quotes and walk you through the trade-offs in plain language.
Implement and optimize
We manage ordering, installation, porting, and go-live, then stay on for escalations, billing, and renewals.
How we get paid
Menadena earns commissions from suppliers as an independent sales agent.
Because we are independent and represent many suppliers rather than one, our recommendations are based on your requirements, not a single vendor’s quota.
Who’s behind Menadena
Ben Robertson founded Menadena in 2006 and serves as its founder and president. He has worked as a technology solutions consultant since 2015, helping organizations across New England buy communications technology with confidence.
Partners and recognition
- Partner of Telarus, a leading technology services distributor, since 2019
- Vivial (now Thryv) Top Channel Partner, 2020
- Access to a broad portfolio of carriers and platforms, including RingCentral, Vonage, Zoom, AT&T Business, Comcast Business, Spectrum, Verizon, and FirstLight
Company facts
- Legal name
- Menadena, LLC
- Founded
- 2006
- Founder & president
- Ben Robertson
- Address
- 12 West Street, Suite 3, Keene, NH 03431
- Phone
- (603) 506-6450
- info@menadena.com
- Hours
- Monday–Friday, 8am–5pm (ET)
- Service area
- New Hampshire, Vermont, Massachusetts, Maine, Connecticut, Rhode Island
Frequently asked questions
What does Menadena do?
Menadena is a trusted technology advisor in Keene, New Hampshire. We help organizations across New England compare, buy, and implement business phone systems, contact center software, and business internet and networking, plus cybersecurity, software, digital marketing, and commercial energy when clients need them.
How does Menadena get paid?
Menadena earns commissions from suppliers as an independent sales agent. Because we represent many suppliers rather than one, our recommendations are based on your requirements.
Are you tied to one carrier or vendor?
No. We are independent and work with a broad portfolio of national carriers, regional fiber networks, and cloud communications platforms, so our recommendations follow your requirements, not a single vendor’s quota.
What areas do you serve?
We are based in Keene, NH and serve organizations throughout New Hampshire, Vermont, Massachusetts, Maine, Connecticut, and Rhode Island. Many engagements are handled remotely, so we also support clients’ locations outside New England.
What happens after we sign a contract?
We stay on as your point of contact through installation, number porting, and go-live, and we help with billing issues, escalations, and renewals for the life of the agreement.
How do we get started?
Book a meeting online or call (603) 506-6450. In the first conversation we review your current services, contracts, and goals, then come back with options to compare.
Talk to an advisor who works for you, not a carrier.
A first conversation costs nothing. Bring your current bills and contracts, and we will tell you where you stand.